MANAGEMENT & STAFF TRAINING

Phoenix Casino Recruitment can also supply specific training programs for your casino executives, managers and staff through intensive short courses and seminars. The courses and seminars are designed to ensure that your personnel develop a strong awareness of the overall casino business. We teach the basics of not only how to perform a particular job function to the best of one’s ability but to learn more about the business in general, such as effective management skills, strategic planning practices, and productive and efficient working skills.

If your casino has not put your personnel through effective training seminars, your management and staff will not really come to understand the many and varied complexities of the business. For your casino business to be successful, your management and staff must be constantly striving to achieve your goals and vision for the company to boost your company's overall profitability

Phoenix Casino Recruitment use varied successful training methods to increase your management and staffs' performance in these areas. The main benefit resulting from these training courses and seminars for you and your company is not only the immediate increase in your casino's productivity and profitability, but the edge you will achieve over your competition boosting your market share.

Courses:

Our courses are divided into three main categories. Each category focuses on the crucial areas within the job function at each level of your management and staff structure.

Executive Courses

  1. Set-up and Pre-Opening Strategies
  2. Business Planning
  3. Sales and Marketing Planning
  4. Departmental Synergies
  5. Leadership Techniques
  6. Effective Meeting Techniques

Management Courses

  1. Management Techniques
  2. Leadership Techniques
  3. Departmental Policy and Procedure
  4. Management Principles and Awareness
  5. Time Management

Staff Courses

  1. Customer Service
  2. Motivation and Standards
  3. Coaching and Development
  4. Supervisor Job Functions
  5. Game Knowledge Enhancements
  6. Productivity and Efficiencies